Terms and Conditions

1. BACKGROUND

Lake District Golf Breaks operates under sole trader status.
All correspondence should be addressed to Lake District Golf Breaks at 29 Wattsfield Road, Kendal, Cumbria. LA9 5JH.
Lake District Golf Breaks (LDGB) acts solely as a booking agent between the customer, accommodation provider and golf course.
 
No liability in relation to any contract you enter into, or for any services or arrangements you purchase, or for the acts or omissions of the chosen accommodation provider, the golf clubs or other person(s) or party(ies) connected with any arrangements For all arrangements, your contract will be with the chosen accommodation provider and the golf clubs.
 
2. ACCURACY

Every effort is made to ensure all the information on the website is accurate and up to date. However, errors and omissions can occur and you are advised to check all details at the time of booking.
 
3. RESERVATIONS

All accommodation and golf are offered subject to availability. No allowance can be made for meals not taken, golf not played or for rooms not occupied for the full period of the booking. A deposit of 10% per person is required to secure a booking. The subsequent balance must be paid, not later than four weeks prior to arrival, or upon confirmation of booking, if the booking is within four weeks of commencement. If the balance is not paid by the due date, we reserve the right to cancel your booking and retain your deposit.
 
4. COSTS

Rates will generally be based on two people sharing a twin room unless you have requested otherwise at the time of booking, this will be specified on your booking confirmation. VAT is inclusive at the current rate.
 
5. METHODS OF PAYMENT

All major debit and credit cards are accepted. Card payments will only be accepted online by request.
There is an additional charge payable for the use of online card payment which reflects current bank charges and the exact percentage will be notified to you prior to payment.
Cheques are also acceptable and should be made payable to ‘Lake District Golf Breaks'.

The preferred method of payment will be by BACS to minimise charges.

 
6. CONFIRMATION OF BOOKING

On receipt of online payment, an automatic confirmation e.mail will be generated. Unless full payment has already been received, a further e.mail will be automatically be generated requesting full payment by the due date.

A written connfirmation of itinerary will be sent once the balance has been received.

7. CLIENT PAYMENTS

All monies are held in a secure account until after the completion of the break.
 
8. CANCELLATION

Clients are reminded that a holiday booking is a legally binding contract. If you cancel or shorten your holiday, you are still liable to pay. We therefore strongly recommend all clients to take out Holiday Insurance when placing a Booking. Should you have to cancel your break for any reason, please inform LDGB immediately in writing. Cancellation charges calculated from the day notification is received are as follows:
Period before commencement Cancellation charge as %age of the total break price:

More than 28 days Deposit only
28 - 15 days 50%
15 - 8 days 75%
7 days or less 100%
Please note that when cancellation falls within the terms of an Insurance Policy, the Insurance Company on receipt of a valid claim will normally refund the above charges to you.
 
9. HANDICAP CERTIFICATES

Whilst a certificate of playing ability is not essential on all courses, knowledge of etiquette and the rules of golf are expected and each golf course reserves the right to refuse access if it is judged that individuals do not display the required knowledge. We cannot be held responsible in these circumstances.
 
10. DRESS CODE

Appropriate dress and footwear should be worn at all times on the course and in the clubhouse. We cannot accept any responsibility in any ruling by the golf course if you or any of your group is unable to play due to inappropriate attire.
 
11. PLAYING CONDITIONS / AVAILABILITY

All the golf courses are maintained to as high a standard as possible, therefore, it is inevitable maintenance work will be carried out on the course through the year. The timing of this work is dependant on prevailing conditions and cannot always be foreseen. This is deemed to be an accepted part of playing golf. Any concerns over the state of the course should be raised with the club at the time. Likewise, the use of trolleys and buggies may not always be appropriate and the clubs reserve the right to enforce this as they feel necessary.
If you are unable to play golf on your break due to course closure we will, without guarantee and at the golf club's discretion, try and obtain a partial refund or green fee vouchers for the golf element of the break.

12. COMPLAINTS

As we act only as an agent for the golf clubs and the chosen accommodation provider, if you have a complaint or experience any problems during your break please inform the golf club or accommodation provider concerned immediately. When a complaint is specific to issues arising during your break, compensation is down to the golf club or accommodation provider. If a satisfactory conclusion is not reached please notify us in writing and we will monitor recurring problems with any of the golf clubs or accommodation providers we promote.

WINTER GOLF

Prices quoted on Winter Golf deals reflect the fact that courses may be on winter greens/tees or a shortened course in use. Refunds for winter golf deals will only be made if the course is closed for golf completely (refund will apply to the golf element of the package).

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